Review: Thompson Nashville
Our Verdict
Thompson Nashville
The Thompson Nashville is rather new to the city. The hotel first opened their doors in 2017 . While the Thompson Nashville isn’t considered a boutique hotel since it has 224 rooms and suites spread out over 12 floors, it still feels very intimate, warm and cozy. And the location in the Gulch is the perfect escape from Broadway where it’s 24/7 hustle and bustle.
The Thompson Nashville offers luxurious accommodations and great food and beverage outlets including Killebrew Coffee, L.A. Jackson and Marsh House.
This review is based off of our personal stay in July of 2020. And don’t forget, if you are planning to stay at the Thompson Nashville, book through Hyatt Privé to take advantage of exclusive complimentary extras like a confirmed room upgrade (confirmed within 24 hours, if available), $100 hotel credit, daily breakfast and a welcome amenity and through March of 2021, a third night free. To request Hyatt Privé rates, just visit liveluxetravelco.com/hyatt-prive.
If you are looking for top notch accommodations in the Music City, then the Thompson Nashville is exactly what you are looking for. This industrial modern hotel is the perfect place to kick up your feet after a day of exploring this southern city or a night out on the town.
Our Room
During our stay at the Thompson Nashville, we were upgraded to an executive suite due to low occupancy rates during our stay. Even though we had a suite for our stay, it is worth noting that all of the rooms have floor-to-ceiling windows, warm wooden floors, wallpaper from Flat Vernacular, as well as custom-designed rugs from a one-off collaboration between Tailor Made Textiles and Eskayel.
As soon as we opened the door of our suite, we were greeted by elegant touches that mix Nashville heritage with modern design. The rooms are very balanced with tons of natural light, texture and high quality finishes.
The executive suite is a true one bedroom suite that offers a bedroom equipped with a door and a separate sitting area. The executive suite has a shared wall between the sitting area and bedroom that features a breezeway (almost like a double-sided fireplace without the fire) that can be closed off via a sliding door. This was a nice touch because it allows the sitting area and bedroom to be connected or disconnected from one another.
The bathroom in our room was absolutely gorgeous. One entire wall of the bathroom featured white subway tile from floor to ceiling, which makes a bold statement. And the hand painted tile on the floor was a nice unique touch that one can appreciate. The bathroom featured a big cast iron free standing tub, a double vanity, large walk in shower and separate water closet.
Amenities
While the Thompson Nashville doesn’t have a pool, they make up for it in many other ways. One of our favorite things about this property is the rooftop bar and restaurant, L.A. Jackson, which offers sweeping views of the city.
The Thompson Nashville has an on-site 24 hour fitness center that is located on the second floor. The fitness center isn’t the biggest hotel gym we have seen considering the number of rooms, but it has enough cardio and weight equipment to get a good workout in. The gym features 3 ellipticals, 3 treadmills, 2 Peloton bikes, free weights and a couple of weight machines.
Dining
Be prepared to eat some delicious food during your stay at the Thompson Nashville. There are 3 food and beverage outlets on-property including Killebrew Coffee (delicious coffee & pastries), Marsh House (signature restaurant that focuses on sustainably sourced seafood & southern-fused cuisines), and L.A. Jackson (indoor-outdoor rooftop bar & restaurant that serves up custom craft cocktails and small plates).
During our stay we flocked to where the locals hangout on our first night to try out L.A. Jackson. And we would definitely recommend you give it a try. The views combined with the custom craft cocktails, frosé and beer selection make this the perfect spot to grab a few drinks and some food. Do yourself a favor and try their signature frosé and burger!
Unfortunately during our stay, Marsh House was closed so we didn’t get to try the food, but we did get to peek at the space and get a feel for the ambience.
And lastly if you’re a coffee snob, you will love Killebrew, not to mention that you don’t even have to leave the hotel to grab that perfect cup of coffee! And if you’re looking for something quick and good for breakfast try their breakfast sandwich.
If you’re like us, sometimes you don’t want to leave your room to get food, and that is just fine since there is also the option of ordering room service. Since there is no restaurant to get breakfast at in the hotel, we ordered room service breakfast on our second morning.
We placed our breakfast order the night before and it arrived right on time just as we had arranged for. You would be surprised how many hotels can’t get room service breakfast right or forget to bring half of what you order.
Service
From the moment we pulled up at valet to the moment we stepped foot in the hotel, we were greeted by friendly, knowledgeable and helpful staff. Not sure if it’s just a southern hospitality thing or if the employees at the Thompson Nashville really like their job, but everyone was so friendly.
When staying at a 5-star property you expect a high-level of service and that is exactly what you will find at the Thompson Nashville.
How are they handling COVID?
How are hotels handling COVID? This is a big question on every travelers mind right now including ours. The Thompson Nashville isn’t operating as normal, but at a new normal.
The most important thing to note is the Thompson Nashville is adhering to all state and local government regulations and Hyatt’s Global Care & Cleanliness Commitment. All employees were wearing masks, there were hand sanitizer dispensers in the lobby and there was signage and markings on the floor in all common areas to encourage social distancing.
There were plexiglass partitions up at the front desk to protect guests and staff during the check-in process. And if you’re like us we used the mobile check-in option in the World of Hyatt app to minimize contact necessary during check-in.
The first night of our stay when we went to L.A. Jackson for drinks and dinner, there was a 15 minute wait to get a table. They took our phone number and texted us when our table was ready. In addition to being required to wear a facial covering when walking to and from your table, the host was also taking patrons temperatures with a touchless thermometer to ensure everyone’s health and safety.
Overall Impression
If you’re looking for luxurious accommodations in Music City in a well sought out neighborhood away from the main attractions of the city then look no further than the Thompson Nashville. This boutique hotel makes for a great home base to explore the city and a serene escape when you return for the night.
From the accommodations, to the food to the staff, our stay was flawless, even while traveling during these unprecedented times.
Extra Perks
And don’t forget, when you book the Thompson Nashville with Live Luxe Travel Co., through their Hyatt Privé partnership, you’ll receive a $100 hotel credit to use on dining, daily breakfast for two, a room upgrade and a welcome amenity.
