Coronavirus: Hyatt Updates Cancellation Policy
As the COVID-19 situation continues to escalate, Hyatt has updated their cancellation policies to allow travelers more flexibility.
All reservations (including advance purchase bookings) for stays between March 14 and April 30, 2020, can be changed or canceled at no charge up to 24 hours in advance
All reservations made between March 13 and April 30, 2020 (this is based on booking date) for any future arrival date can be changed or canceled at no charge up to 24 hours in advance
For advance purchase rates confirmed before March 9, 2020, and for stays through June 30, 2020, World of Hyatt members can opt to receive 10,000 World of Hyatt points in lieu of a cash refund.
We will continue to monitor the latest information concerning reservations and cancellation policies as we expect more updates to be made in the coming days and weeks.